TERMS & CONDITIONS

Your information

Any information you provide Zealous Swimwear is 100% confidential. We do not share your personal/team details with third parties. Your information is used to provide you with goods, services and special offers.

Design

All Zealous Team wear print designs remain the property of Zealous Swimwear. All designs produced are assigned to clubs and teams at Zealous Swimwear’s discretion. Designs are NOT to be copied or reproduced by any other company without expressed written consent from Zealous Swimwear. Failure to comply may result in a copyright infringement and possible legal action. Zealous Swimwear reserves the right to use any team wear design in marketing material for print, internet and e-marketing without prior consent of the customer.

Sizing

Our size chart is to be used as a guide only. While the measurements are accurate and based off our patterns, the overall fit of the suit will depend on the wearer’s shape, height and how firm or loose they wear their garments. Please choose carefully as Zealous swimwear cannot be held responsible for wrong size selection.

Ordering

Orders will be placed on the Zealous Team wear order form ONLY. This form should be completed on your computer or device and emailed to us. We will not accept hand written or typed email orders. Approval of the design, confirmation of your order and your order deposit is required before production can commence.

Product & Production

All products are made to the highest quality possible and produced in Australia. Occasionally small print flaws may be visible; these may include minor ink smudges, slight colour variations and slight differences in print placement. These minor flaws do not weaken the integrity or functionality of the suit.

Turnaround time can vary depending on the time of year. Please allow up to 10 weeks for your order to be produced and delivered, with most orders taking between 4-6 weeks. We will notify you of any delays should they arise.

Estimated delivery times can be provided but should not be taken as a guarantee. Our production team will produce your team wear as fast as possible while maintaining our high level of quality control.

Payment

The refundable setup fee MUST be paid before any designing will begin on premium team wear, unless otherwise specified. The fee will ONLY be refunded when you place an order within 3 months of the design being issued. It will be deducted from your order total.

A 50% deposit MUST be paid before production commences with full payment due before goods are dispatched. Documents Any documents supplied to you by Zealous Swimwear should be read, completed and signed where required.

Delivery

Transit times may vary due to individual location and occasional postal delays. We offer free postage to Australian addresses. For international teams, postage, taxes and import duties are payable by the club unless otherwise stated.

Customer Care

Once you own a Zealous swimsuit it is your responsibility to take care of the suit. Zealous Swimwear cannot be held responsible for any damage caused by product mistreatment.

Pilling or pulls in the fabric are not considered a fault and is the result of the item being mistreated.

Perishing of fabric or lining is not considered a fault and is the nature of the fabric as it wears.

Loss of elasticity in the straps and garment edges are not considered a fault and is the nature of the fabric and rubber as it wears.

Returns are not available for change of mind or wrong size selection however credits, repairs or replacements may be issued in the unlikely event of a faulty garment.

Retain any excess team stock in their plastic packaging and store in a cool, dry place away from direct sunlight.