World's Okayest Runner - Bag Tag
Bag Tag
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Use the size guide chart below to find your size. We have a great return and exchange policy so you if you get a suit that is not the right the size visit our returns page for details on how to return the item for a refund or exchange. Sizes between styles may differ.
When purchasing a Zealous swimsuit, you are buying a high quality, long lasting training swimsuit. Zealous Swimwear is designed and produced for the sole purpose of frequent training in chlorinated and salt water. The cut of the suits is designed specifically to fit an athletic figure but is also versatile enough to suit a variety of other body shapes. The materials used in the production of the suits have the strength to last a minimum of 6 months when exposure to the chemicals in chlorinated pools. In most cases, the wearer, will get up to and over 12 months of use out of a single suit where the care instructions are followed.
SIZE GUIDE
Our size chart is based off our patterns to help guide you in your selection. The charts below are to be used as a guide only. Styles may differ in fit or size on different body's. Our styles are designed to be a firm fit unless otherwise stated.
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HOW TO MEASURE BUST - Keep the measuring tap horizontal and measure around the fullest part of the bust. WAIST - Keep the measuring tap horizontal and measure around the smallest part of the waist. HIPS - Keep the measuring tap horizontal and measure around the fullest part of the hips. PLEASE NOTE: |
GIRLS SWIMWEAR
Sizes may differ between styles. Please consider over all shape and height when selecting your size. Majority of stretch goes up the body to help accommodate height and growing children.
| Girls 6 | GIRLS 08 | GIRLS 10 | GIRLS 12 | GIRLS 14 | |
|---|---|---|---|---|---|
| BUST | 60 - 65CM (24") | 65 - 70CM (26") | 70 - 75CM (28") | 75 - 80CM (30") | 80 - 85CM (32") |
| WAIST | 45 - 50CM (18") | 50 - 55CM (20") | 55 - 60CM (22") | 60 - 65CM (24") | 65 - 70CM (26") |
| HIPS | 65 - 70CM (26") | 70 - 75CM (28") | 75 - 80CM (30") | 80 - 85CM (32") | 85 - 90CM (34") |
LADIES SIZES SWIMWEAR
Sizes may differ between styles. Please consider over all shape and height when selecting your size. Majority of stretch goes up the body to help accommodate height and growing children. Please refer to style section for available sizes per style.
| LADIES 08 | LADIES 10 | LADIES 12 | LADIES 14 | LADIES 16 | |
|---|---|---|---|---|---|
| BUST | 80 - 85CM (32") | 85 - 90CM (34") | 90 - 95CM (36") | 95 - 100 (38") | 100 - 105CM (40") |
| WAIST | 60 - 65CM (24") | 65 - 70CM (26") | 70 - 75CM (28") | 75 - 80CM (30") | 80 - 85CM (32") |
| HIPS | 80 - 85CM (32") | 85 - 90CM (34") | 90 - 95CM (36") | 95 - 100CM (38") | 100 - 105CM (40") |
| LADIES 18 | LADIES 20 | LADIES 22 | LADIES 24 | ||
| BUST | 105 - 110CM (42") | 110 - 115CM (44") | 115 - 120CM (46") | 120 - 125CM (48") | |
| WAIST | 85 - 90CM (34") | 90 - 95CM (36") | 95 - 100CM (38") | 100 - 105CM (40") | |
| HIPS | 105 - 110 CM (42") | 110 - 115CM (44") | 115 - 120CM (46") | 120 - 125CM (48") |
BOYS SIZES SWIMWEAR
Sizes may differ between styles depending on your body shape. Please consider overall shape and height when selecting your size.
| BOYS 06 | BOYS 08 | BOYS 10 | BOYS 12 | BOYS 14 | |
|---|---|---|---|---|---|
| HIPS | 65 - 70CM (26") | 70 - 75 CM (28") | 75 - 80CM (30") | 80 - 85CM (32") | 85 - 90CM (34") |
MENS SIZES SWIMWEAR
Sizes may differ between styles depending on your body shape. Please consider over all shape and height when selecting your size.
| MENS XS | MENS S | MENS M | MENS L | MENS XL | |
|---|---|---|---|---|---|
| HIPS | 85 - 95CM (34.5") | 90 - 95 CM (36") | 95 - 100CM (38") | 100 - 105CM (40") | 105 - 110CM (42") |
| MENS XXL | |||||
| HIPS | 110 - 115CM (44") | ||||
CARE GUIDE
Prolong the life of your Zealous Swimsuit by following our care guide and always read the care label inside your garment before use. All suits are also issued with a swing tag and care card that also includes care information.
- Rinse your swimsuit after each training session and hang in the shade to dry
- Do not leave your suit rolled up in your towel
- Hand wash in warm soapy water frequently
- Do not soak, machine wash, tumble dry or iron
- Avoid contact with rough surfaces (pool edges, dive boards, clothing tags etc) to avoid pilling
- Do not put your suit in direct contact with sunscreen, fake tan, body lotion or any other chemicals as they may damage the suit
Following these simple steps, your Zealous Swimsuit should last up to 6 months during intense levels of training and about 12 months in low to moderate levels of training. Once you own a Zealous swimsuit it is your responsibility to take care of the suit. Zealous cannot be held responsible for any damage caused by product mistreatment.
For full website/shop terms and conditions {Click Here}
When you place an order with us, you have confirmed that you have read and understood our return and exchange policy as well associated policies. Once you receive your suit you should follow the care instructions on the care label inside your garment. We cannot be held responsible for product mistreatment or misuse. Please see full care instructions here.
CLICK HERE TO { DOWNLOAD OUR RETURN FORM}
CONDITIONS OF RETURN
*We do not offer refunds or exchanges for change of mind or wrong size/style selection on made to order products*
*We do not offer refunds for change of mind or wrong size/style selection on sale products*
Items should be returned within 14 days from the date of dispatch for Australian orders and 28 days for international orders. All items being returned must be in "as new" condition. This means undamaged, odor-free, unworn, unwashed, unmarked and returned with all tags and hygiene seals intact and undamaged. All items must be folded and packaged neatly to preserve the integrity of the suit, packaging, and labelling.
If the item(s) returned fail to comply with the above requirements it may result in the following:
- Immediately returned to sender at the expense of the customer and no refund or exchange processed
- For items deemed fit for resell but failed to include original and undamaged labels, tags and seals, a $5.00 AUD per item fee will be charged for new labels and packaging to be applied.
To avoid issues with returns, we recommend the following:
- Try on your product when you are clean and dry with underpants on.
- Ensure you are free of all jewellery or watches and be careful with long fingernails as all these can snag or damage the fabric
- We also recommend you do not sit or lean against rough surfaces when trying on the product, e.g. cement, starting blocks, brick walls etc. These two can also snag and damage the fabric
- Keep the suits away from anything or anyone that may damage it such as personal care products, hot surfaces or small children who may mistreat the product.
- Do not wear the product or remove the tags or seals until you are 100% happy with the item and would like to start wearing it. Following this, you should carefully read our care instructions to ensure your suit lasts as long as possible.
RETURN OPTIONS
Please also note that sale and clearance items can only be returned for an exchange or store credit.
(1) Exchange
If you would like to exchange a product for another, shop here online & process an order for the item you want and we’ll refund the item you return. This is the easiest and fastest exchange method. The postage is refundable on full priced original orders only (to the maximum value of AUD$9). Once you have placed your new order for the replacement item, write the order id on the exchange form where provided. Your returned item will be refunded by the same method it was purchased with, less the postage. Please allow 5 -10 working days for this to be processed.
(2) Store Credit
If you have purchased a sale/clearance item or would like to use these funds on your next shop, we can issue you store credit. An e-gift card will be emailed to you for the value of the items returned. Postage value is not included. No expiry date is issued on store credit.
(3) Refund
If you do not want to do an exchange and you have purchased a full price product we can refund this return. Your order will be refunded by the same method it was purchased with, less the postage. Please allow 5 -10 working days for this to be processed.
*We do not offer refunds or exchanges for change of mind or wrong size/style selection on made to order products*
*We do not offer refunds for change of mind or wrong size/style selection on sale products*
HOW TO RETURN ITEMS
The customer is responsible for the cost of the return and ensuring the tracking number of the parcel is retained in case the parcel is misplaced by the post system.
- Ensure your items for return fulfils the requirements under our “return policy”
- Ensure the Return Form is completed with your original order details such as name and address as well as your original order number.
- Package the completed form and the product neatly in a traceable form of postage. Write the tracking number in the “customer record” area along with the other details required.
- Cut off the “customer record” section and retain for your own record.
- Cut off the “return address” section and adhere it to your parcel and write your name and address details on the back of the parcel in clear print.
- Post your item to us!
FAULTY ITEMS & WARRANTY
All Zealous products are manufactured with the highest level of materials currently available. Great care is taken to ensure all garments produced are of impeccable quality. You may return stock items that are genuinely faulty, due to manufacturing defects, for a free repair, exchange, store credit or refund.
FAULTY ITEMS MUST BE AUTHORISED FOR RETURN
The life of the product is very much dependant on the amount of use and care of the product. In stating this, all products should last a minimum of 6 months when care instructions are followed.
In the rare case you believe you have a faulty product please follow the steps below, within 6 months of purchase:
- Contact us via the contact page with information on your order id, style, size and fault
- A representative will respond within 1-2 working days and may require you to email a clear photo of the suit and of the specific fault found
- Should we authorise that a replacement, repair, credit or refund may be suitable, you will need to complete our return form and post the item to us to be inspected. If the item has been worn, please ensure it has been washed as per our care instructions. Due to hygiene reasons, NO ITEM will be handled by our team if the items returned are dirty and/or arrive with an excessive smell of chlorine. This may affect whether we are able to process your return.
- Following an examination of the item, we will notify you of the outcome and issue a replacement, repair, credit or refund if the return is accepted.
Below are some issues that are deemed NOT faulty:
- Pilling or pulls in the fabric are not considered a fault and is the result of the item coming in contact with something rough.
- Perishing of fabric or lining is not considered a fault and is the nature of the fabric as it wears.
- Loss of elasticity in the straps and garment edges are not considered a fault and is the nature of the materials as it wears.
- Stains or marks on straps or prints are also not considered a fault and are caused by either mistreatment (not following care instructions) or heavy use of the garment.
POSTAGE & HANDLING
Postage and handling of deliveries once packed and sent to be mailed is not our responsibility, but rather the responsibility of the postage/courier company used. We provide quality trackable delivery services however sometimes items do go missing or get damaged. We will look into lost or damaged deliveries, however, we will not compensate for these lost or damaged deliveries as fault ultimately lies with the postage/courier company used. Compensation claims can be lodged with the courier or postal service directly.
CHRISTMAS PERIOD
We understand that many of our customers give Zealous products as gifts during the Christmas Season. During November and December, all orders have the 14-day return and exchange period extended until January 30th of the following year. Please contact us as soon as possible to notify us of your exchange or return.
*Applies to ready to wear and personalised shop orders only. Excludes team orders.
ORDERING READY TO WEAR PRODUCT
To assist you with purchasing, we have provided a detailed list of service features below. Should you need any further assistance in placing your order please don't hesitate to contact us.
GENERAL ORDERING
Shopping for Zealous Swimwear is very simple!
- Add the desired products to your cart and when you have finished shopping, click "Cart" in the top right-hand corner.
- Once on the cart page, you will see all the items you have added to the cart. You can edit the quantity of the item or remove items if you wish. Once you're ready to complete your order click the "Checkout" button.
- Follow the checkout prompts and enter your address details and select your payment option. Click Submit and you're done!
- You will receive a receipt for your purchase by email, so ensure your email address is correct on your order.
- If you have made a mistake on your order please send us a message via our contact us page as soon as possible and we will be happy to help you.
SOLD OUT POLICY
Our inventory system is synced with our warehouse so you get real-time stock availability. However, occasionally items may be entered incorrectly or a stockist has requested the product, which results in an item you ordered is sold out. In this instance, we will contact you and notify you of the unavailable item and you may choose another item or, if more stock is scheduled to come in, you may choose to wait.
ORDERING PERSONALISED PRODUCTS (EXCLUDES TEAM WEAR)
** PERSONALISED ZEALOUS SWIMSUIT ORDERS ARE DISPATCHED APPROX. 6 WEEKS FROM DATE OF PURCHASE **
To assist you with purchasing our made to order products, we have provided a detailed list of service features below. Should you need any further assistance in placing your order please don't hesitate to contact us.
*We do not offer refunds or exchanges for change of mind or wrong size/style selection on made to order products*
*We do not offer refunds for change of mind or wrong size/style selection on sale products*
*PLEASE NOTE: Due to supplier shut down periods over Christmas/New Year, orders placed during November - Feb will have an extended production period. Orders placed in Nov/Dec will be completed Jan/Feb. Orders placed in Jan/Feb will be completed in March/April.*
- Once you have selected your chosen "personalised" print, choose your style & size.
- Add your personalisation by typing your text in the fields provided. Please note the text will not appear on screen, this will be processed manually for your product selection.
- Once you have completed all fields as desired, add your masterpiece to your cart.
- When you have finished shopping, click "Cart" in the top right-hand corner.
- Once on the cart page, you will see all the items you have added to the cart. You can edit the quantity of the item or remove items if you wish. Once you're ready to complete your order click the "Checkout" button.
- Follow the checkout prompts and enter your address details and select your payment option. Click Submit and you're done!
- You will receive a receipt for your purchase by email, so ensure your email address is correct on your order.
- If you have made a mistake on your order, would like to change it or cancel it, please send us a message via our contact us page within 24hrs. After this time, orders can not be cancelled.
- Once you're made to order product is ready, approx. 6 weeks from date of purchase, we will dispatch it promptly to you.
ORDER PAYMENTS
We offer secure payment options!
- Credit Card Online - Through our secure Stripe payment gateway you can process your order payment using a VISA, MasterCard, Apple Pay, and AMEX credit cards or debit cards.
- PayPal - Process your order payment through your PayPal account using your existing balance or one of your linked credit/debit cards (VISA, MasterCard, AMEX and Diners). If you do not have a PayPal account simply click "Pay with credit card or debit card" underneath the Paypal login area.
- Afterpay - Shop now and pay later using the Afterpay method. Select Afterpay in the checkout, pay for your order in 4 equal fortnightly instalments. Get instant approval at the checkout, plus its 100% interest-free and you'll get your order straight away. Terms apply. Learn More >>
SHIPPING
We ship worldwide! All our freight options are automated per country by weight and dimension in the checkout. Orders are dispatched, in most cases, within 1 working day of placing your order, however, please allow up to 2 working days.
Australian Customers*
- Parcel Post, 2-4 working days for metro areas from date of dispatch (5-6 days for WA & TAS orders)
- Express Post, 1-2 working days within express zones from date of dispatch (3-5 days for WA & TAS orders)
International Customers**
Express post & courier options available at check out for international orders.
- New Zealand - 3-7 working days via Australia Post International Standard
- United Kingdom - 5-10 working days via Australia Post International Standard
- United States & Canada - 7-14 working days via Australia International Standard
- Rest of the world - up to 21 days via Australia Post International Standard
* Domestic orders may be delayed by Australia post during their peak season, October to January. Orders may also be delayed by public holidays. Tracking numbers are provided via email at the time of shipment.
** International orders may be delayed when entering the destination country for various reasons such as customs processing. Some international orders may also be subject to duty, taxes or customs fees. These charges are the responsibility of the customer.
DELIVERY
The postage and handling of deliveries once dispatched, is not our responsibility, but rather the responsibility of the postage/courier company used. We provide quality trackable delivery services, however, sometimes items do go missing or get damaged. We will look into lost or damaged deliveries, however, we will not compensate for these lost or damaged deliveries as fault ultimately lies with the postage/courier company used. Compensation claims can be lodged with the courier or postal service directly.
RETURNS (READY TO WEAR PRODUCTS ONLY)
If you receive your order and the sizes are not quite right, don't worry, we can arrange an exchange! Click here to view our full Return & Exchange Policy
*We do not offer refunds or exchanges for change of mind or wrong size/style selection on made to order products*
*We do not offer refunds for change of mind or wrong size/style selection on sale products*
Attach this fun name tag to your training bag!
The "Zealous Swimwear Bag Tag" features a bright durable rubber design with a name and address and phone number area on the back; as well as a durable clear rubber band to attach to your bag zipper or bag strap. Perfect for traveling to and from meets or training.
*colour may differ slightly from photograph
