Terms & Conditions
*TERMS & CONDITIONS OF SALE ON PERSONALISED MADE TO ORDER PRODUCTS ONLY*
Applies to personalised swimwear purchased online and excludes team wear orders.
All Zealous Swimwear print designs remain the property of Zealous Swimwear. Designs are NOT to be copied or reproduced by any other company without expressed written consent from Zealous Swimwear. Failure to comply may result in copyright infringement and possible legal action. Zealous Swimwear reserves the right to use any design in marketing material for print, internet and e-marketing without the prior consent of the customer.
Our size chart is to be used as a guide only. While the measurements are accurate and based off our patterns, the overall fit of the suit will depend on the wearer’s shape, height and how firm or loose they wear their garments. Please choose carefully as Zealous swimwear cannot be held responsible for wrong size selection and do not process refunds or exchanges for wrong size ordered.
Orders will be placed online via www.zealousswimwear.com. You selected text will be printed onto your chosen print, swimsuit style and size. If you do not wish to have text added, please leave these fields blank when ordering.
If you add other items from the store to your order, these will ship with your personalised swimsuit, once it's complete.
Product & Production
All products are made to the highest quality possible and produced in Australia. Occasionally small print flaws may be visible; these may include minor ink smudges, slight colour variations and slight differences in print placement and logos. These minor flaws do not weaken the integrity or functionality of the suit. Turnaround time is approx. 6 weeks. We will notify you of any delays should they arise.
Discounts / Discount Vouchers
Personalised products are classed as "full priced" products unless marked as "sale" or "discontinued". Some discount codes may not be valid on personalised suits. If this is the case it will be stated in the promotion disclaimer. Credit notes and gift vouchers are accepted as these are treated as currency.
Full payment is required for your personalise swimsuit order at the time of purchase. You may wish to consider using the After Pay option in the checkout.
Orders are shipping in full unless otherwise arranged. Transit times may vary due to individual location and occasional postal delays. Normal postage rates apply to orders.
Estimated delivery times can be provided but should not be taken as a guarantee. Our production team will produce your personalised swimsuit as fast as possible while maintaining our high level of quality control.
Please Note: Christmas & New Year supplier shut down periods may delay orders placed in November/December/Jan
Separate from our general returns policy, for our made to order products, we do not offer refunds or exchanges for change of mind or wrong size/style selection.
Changing & Canceling Orders
You may make changes to your made to order product or cancel it completely, for a full refund, within 24hrs of purchasing. To do so, please contact us via the contact page with your order number within 24hrs of purchasing.