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OFFICIAL ONLINE STORE FOR ZEALOUS SWIMWEAR // AUSTRALIAN DESIGNED TRAINING SWIMWEAR & TEAM WEAR

FAQ's

How does the "Create Your Own" product work?

Our "Create Your Own" product is set up for you to choose from our available prints and then customise from there. Once you've chosen your print, you can select a style and size to suit you. If you wish, you can add text to your suit, either your name or team name, club, slogan or event. Otherwise, leave the text fields blank if you do not wish to have anything extra printed.

 

How do I personalise it?

Use the fields provided on the product page of one of our "Create Your Own" products to type in the text you would like us to add. This will appear in your cart and once your order is complete, it will also appear on your order confirmation email. 

 

I can't see my personalised text on the screen?

No, the text won't display on the screen at this stage. However, any text you type into the fields is submitted with your order and will be added to your custom swimsuit purchase.

 

How will my custom text appear?

At this stage, all custom text will display in capital letters, in the font displayed on the example images. Text sizes may differ slightly between suits or styles. The custom text will appear on the back of all styles except jammers, where they appear on the side of the lower left leg; as there is a seam that runs down the centre back.

 

How long will it take to arrive?

As our "Create Your Own" product is made to order in your print, style, size and custom personalisation, it will take approx. 6 weeks to produce before we can dispatch it to you.  If there are delays, you will be notified. 

 

How long will the Personalised Zealous Swimwear be available to purchase?

We will be running this promotional period until approx. October 31st. Ensure you are signed up for all notifications and you'll be notified of any important dates relating to this service. 

 

Can I get an exchange or refund on Personalised Zealous Swimsuits? 

As it is a made to order product, we do not offer refunds or exchanges for wrong size selection, printed customer errors (e.g misspelt name), wrong style selection or change of mind. If there has been a manufacturing error or fault, Please contact us immediately and we will be happy to assist in resolving it ASAP.  

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