ORDERING INFORMATION

SET-UP FEES

CLASSIC TEAM WEAR -  A $0 set-up fee as all designs are pre set and only require colour changes and team name added or logo added.
PREMIUM TEAM WEAR - A one off $90 + GST refundable* setup fee is required to begin each new design. The design set up fee is refundable when you place your order within 3 months of the design being issued.

PRICES

Our Australian made, high quality, chlorine resistant team wear starts as low as $35.50 per unit including GST. We do not have any hidden costs. Simply complete the quote form to receive prices on your selected styles and design option.

SIZES

Size kits can be provided for members to try on as a size guide. Size kit hire is free but the club is responsible for return post of the kits. Instructions are sent with the kit hire and should be followed. To request a size kit please email us or your team wear consultant. 

ORDER MINIMUMS

ORDERING 1 STYLE - minimum is 20 units in total (e.g 20 units in the ladies & girls one piece style)
ORDERING 2 OR MORE STYLES - minimum is 10 units per style (e.g 10 units in girls & ladies one pieces, 10 units in boys & men’s trunks)
*Flat fee surcharges apply when ordering under our minimums.

Turn Around

Production of orders (excluding design period) is between 4-6 weeks depending on production demand. Please allow up to 8 weeks. If there are any delays, you will be notified. In peek season (September – December) Please allow up to 10 weeks.

Payments

A 50% deposit is required before production begins. Full payment is due before goods are dispatched. We will notify you of the balance due approximately 1 week before your order is due for completion. Can be made by direct deposit only and bank account information is provided on all invoices. International teams are accountable for direct deposit transfer fees. The fees should not be deducted from the amount due.

Delivery

Free delivery on Australian orders Which generally take between 2-5 working days once dispatched*. International delivery fees vary based on weight and location. Shipping fees will be added to your final invoice. Once dispatched orders can take 7-14 working days to arrive from the time of dispatch**.

* Transit times may vary due to individual location and occasional postal delays.
** Postage, taxes and import duties are payable by the team unless otherwise stated. 

Please Note

  • Only one team representative is to coordinate the design and order with us
  • All aspects of team wear ordering is done over email ONLY. Please ensure you check your emails regularly
  • Once your design has been confirmed it must be approved by your club in writing
  • Orders will be placed on our order forms only.  Your order will be processed and emailed back to you for approval along with an invoice for the deposit required
  • Once orders are placed you cannot add to your order or alter it, so please ensure it is correct prior to submitting
  • All items are individually packed unless otherwise stated
  • Production breaks for Christmas and New Year which can cause delays to order dispatch or completion
  • Repair or replacements may be issued in the rare case of a faulty garment